Information for Tenants
Letting Agents for Bishops Stortford and the surrounding areas

Why rent through First Property Management?

  1. All of our properties are well looked after, in excellent condition and have been cleaned & inspected ready for you to move in without any hassle.
  2. We offer a comprehensive personal service; One of our Directors will be personally assigned to you to help find a property to rent that meets your needs.
  3. Our fees to tenants are extremely competitive, starting at only £120 per letting - the applicable fees can be seen against each individual property on the property page
  4. We ensure that the property you are renting is looked after and any issues are dealt with quickly and efficiently by our team of approved contractors.
  5. We are available for viewings as well as general contact until 8pm weekdays and at weekends.

We pride ourselves on genuinely being First for Service & First for Price.

Finding you a Property:

We maintain a database of properties available to rent and of prospective Tenants and their requirements. As properties become available, our first action is to contact waiting Tenants on the database, whose requirements match the property. Typically, properties to rent become available about two months before occupancy date, so where possible it is advisable to start looking early.

If you are planning to move in the near future, please register your details with us as soon as possible, as we get new properties all the time and can ensure that you get to see them first! We'll notify you as soon as a property that meets your individual requirement becomes available.


Having identified a potentially suitable property, we will arrange a viewing. This will be at a time to suit you, and could be at evenings or weekends, subject of course to the Landlords permission. All viewings will be accompanied by your personally assigned staff member, who will be able to provide immediate advice and answer any questions you may have.

Offer & Application Process:

Having decided on a property, you will need to complete a holding deposit form. At this time any details or requirements can be provisionally agreed, such as occupancy date, duration of the letting, etc. On application, a Reservation Deposit will be required. Assuming the rental proceeds, this will be deducted from the Fees due before occupation as outlined on the enclosed sheet. If we or the Landlord decline your application it will be refunded. It will however not be refunded if you decide not to proceed for any reason, if the tenancy fails to proceed due to incomplete or inaccurate information provided in the tenancy application or your references prove unsatisfactory.

We will take references on behalf of the Landlord. Normally these will include your employer, your bank, any former landlord and a character reference. In addition a credit check will be undertaken by us. Where a Tenant is unable to meet the required income or credit checks, the Tenant may have a Guarantor agree to underwrite any rent liabilities.


A deposit is required prior to occupation. This is normally equal to one and a half times the monthly rent, but may be more in exceptional circumstances.

The deposit is held to cover any breakages, damage, rent arrears or other tenant liabilities. Where we are managing, at the end of the tenancy we will check the property in the presence of the Tenant and assess any damages and deductions due. Please note that the deposit cannot be used by the Tenant to cover rent.


Rents are normally quoted on a calendar month basis. In addition, the Tenant is usually responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs.

Rents are payable by standing order (unless alternative arrangements are agreed in advance) to our Company bank account monthly in advance, with the first month's rent due before taking occupation of the premises.

Tenants are responsible for paying for professional end of tenancy cleaning by one of our approved contractors.

Tenant Fees:

A fee is payable by tenants prior to the start of the tenancy to cover the tenants share of administration costs, including preparation of the tenancy agreement and any legal notices, referencing and credits checks, and check-in.

Should a guarantor be needed a fee may be payable by tenants of £60.

A fee is payable by tenants of £94.80 for new or revised contracts and at the end of tenancy.

Our fees to tenants are extremely competitive, starting at only £120 per letting - applicable fees for each tenancy can be seen onthe relevant property page

First Property Management is not curently a member of a client money protection scheme




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First Property Management & Residential Lettings Ltd
c/o 33 Church Manor, Bishops Stortford, Herts, CM23 5AF
01279 65 99 65